Shipping & Delivery Policy

Free shipping on all eligible orders within the continental United States (lower 48 states).

Shipping Cost & Carriers

  • FREE freight shipping on all eligible orders to the lower 48 states.
  • Shipments are handled by trusted freight carriers (e.g. FedEx Freight or premium trucking services) based on the size and weight of the machine.
  • FREE forklift unloading is provided where required, subject to site access and carrier availability.

Processing & Delivery Time

  • Order processing: up to 3 business days.
  • Estimated delivery: 7–15 business days from the shipment date.
  • You will receive a notification once your order has shipped.

Freight Delivery & Site Access

Delivery requires accessibility for large freight trucks and adequate space for unloading. If direct delivery is not possible, the machine will be delivered to the nearest freight terminal for pickup.

Documentation & Compliance

All necessary paperwork, EPA certification and compliance documentation are included where applicable. Orders are currently available within the United States only.

Inspection & Claims

Please inspect your shipment carefully upon delivery. Note any visible damage on the delivery receipt before signing, and report damage or missing items within 48 hours. Photos or videos may be required to process a claim.

Questions about delivery timelines or special arrangements? Contact us at sales@kubotaexcavator.com or +1 (213) 800 9299.